Refund Policy

Season pass

A season pass is a one-time payment. It does not renew. It ends at the close of the current NFL season. Refunds are prorated based on the date the request is received, minus the current week (which you retain access to) and any weeks already delivered. The refund amount is the number of remaining undelivered weeks divided by the total season weeks, applied to the original season price.

To request a season refund, contact us at support@couchcoversports.com with your account email and your cancellation date.

Old weekly plans

Weekly plans are not sold. If a renewal from an older plan is still on your card, cancel it from Billing (the Stripe billing portal) or the Cancel Subscription page, or email support@couchcoversports.com. Once you have viewed that week's board or downloaded the LLM file, that week has been delivered and no refund will be issued.

How to cancel

Season passes do not renew. Season-pass questions go through the Cancel Subscription page or support@couchcoversports.com. We respond within 2 business days.

Chargebacks

We will dispute any chargeback where service was delivered as described. Please contact us directly before initiating a chargeback -- we are happy to work it out.